These Terms of Service (“Terms”) are a binding agreement between you and Intentional App LLC (“we,” “us,” “our”), which operates the Threshold dating platform (the “Service”). By using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Please read Section 12. It requires most disputes to be resolved by binding individual arbitration and waives your right to participate in a class action.
You must be at least 18 years old and located in the United States, including Puerto Rico and the U.S. Virgin Islands. By using the Service you represent that you meet these requirements and have the legal capacity to enter into these Terms. You may create an account using your phone number, Sign in with Apple, or Google.
Identity and age verification. Before you can use the Service, we verify your identity and age through our provider, Didit, which checks a government-issued photo ID and a live selfie to confirm that you are a real person, that the ID belongs to you, and that you are 18 or older.
What verification is not. Identity verification confirms identity and age. It is not a criminal background check, a sex-offender registry search, a credit check, or any form of criminal or civil records screening. We do not conduct background checks of any kind. A verified badge means we confirmed who someone is. It does not mean they are safe, trustworthy, or free of a criminal history. You remain responsible for your own safety.
We may re-verify your age or identity at any time. If we determine that you are under 18 or otherwise ineligible, we will terminate your account.
Threshold is built to encourage intentional connection rather than endless browsing. The Service offers a Standard tier and a paid Pro tier.
Your matches and conversations are presented within capped surfaces, so that you focus on a limited number of connections at a time. A Pro subscription raises those caps and unlocks additional tools. A Pro subscription does not give you access to a different or larger pool of people, does not change how other users see you, and does not guarantee matches or any outcome.
How introductions are surfaced. Introductions are based on the answers that you and other people state in your own profiles and preferences — the criteria you each declare. We do not score users against one another, we do not rank people by popularity or attractiveness, and we do not use machine learning or behavioral profiling to decide who you see.
Conversation archiving. Conversations that go inactive may be automatically archived after a period of time, which frees space within your caps for new ones. Archiving is an automatic, time-based function. It is not a penalty, and it is not shown to anyone else as a judgment about you.
You are responsible for keeping your account secure and for everything that happens under it. You must give accurate information and keep it current. You may not create more than one account, create an account for someone else, or create a new account after we have terminated a previous one of yours.
You keep ownership of what you post. You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute that content solely as needed to operate and improve the Service. You are responsible for what you post, and we may remove content that violates these Terms or is otherwise objectionable. Identity-verification data is handled under our Privacy Policy.
Automated image screening. Every image you upload — your profile photos and any image you send in a conversation — is automatically screened before it is shown to anyone. We check every image against the National Center for Missing & Exploited Children’s database of known child sexual abuse material using Microsoft PhotoDNA, and we separately screen for nudity, violence, manipulated images, and content that appears to involve minors. An image is published only if it passes. Where child sexual abuse material is detected, the image is blocked, the account is suspended, evidence is preserved, and the matter is reported to NCMEC as federal law requires. This screening is described in our Privacy Policy.
You agree not to use the Service to harass, threaten, abuse, stalk, defraud, or impersonate anyone; to post hate speech, sexual content involving minors, or other illegal content; to solicit money or send commercial spam; to use the Service for any commercial purpose; to scrape or harvest data; to circumvent any safety, verification, or moderation system; or to break any law. Our Community Guidelines set out the detailed rules and are part of these Terms.
We may suspend or terminate any account that violates these Terms.
Standard is a one-time purchase. It does not renew and it is not a subscription.
Pro is an automatically renewing subscription. By purchasing Pro, you agree to the following:
All purchases are processed by Apple or Google. We never receive or store your payment card details. Purchases are generally final and non-refundable except where the law requires otherwise, including certain cancellation and refund rights under California and other state laws. Refund requests are handled through the applicable app store. We may offer refunds or credits at our discretion.
You can report abuse, harassment, or any concern through the in-app reporting tools, and you can block any user at any time. Reporting, blocking, and every safety feature are available to every user at no cost and are never placed behind a paid tier.
We investigate reports and may review message content as described in our Privacy Policy. We cooperate with law enforcement where appropriate, and we report illegal content — including child sexual abuse material — as the law requires.
We do not guarantee the conduct of other users. Verification confirms who someone is; it does not confirm that they are safe. Meet in public. Tell someone where you are going. Trust your instincts.
The Service, including its software, design, branding, and content (other than user content), is owned by Intentional App LLC and protected by intellectual-property law. You may not copy, modify, reverse-engineer, or create derivative works from it.
If you believe content on Threshold infringes your copyright, send a notice to our designated agent with: your signature; identification of the work; identification of the material and where it is located; your contact information; a statement that you believe in good faith the use is unauthorized; and a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act.
Designated agent: Intentional App LLC, 7901 4th St N, Ste 300, Saint Petersburg, FL 33702 · dmca@intentionalapp.co
We will remove infringing material and terminate repeat infringers. If your content was removed in error, you may submit a counter-notice to the same address.
You may delete your account at any time in the app under Profile → Settings → Delete Account. Deletion is immediate and permanent, and it cannot be undone.
We may suspend or terminate your account if you violate these Terms or the Community Guidelines, or where we reasonably believe it is necessary to protect other users. Where we terminate an account, we will tell you, and you may appeal by writing to support@intentionalapp.co.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT CONDUCT BACKGROUND CHECKS AND WE MAKE NO REPRESENTATION THAT ANY USER IS SAFE, LAW-ABIDING, OR FREE OF A CRIMINAL HISTORY. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, ONLINE OR OFFLINE.
TO THE FULLEST EXTENT PERMITTED BY LAW, INTENTIONAL APP LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Please read this section carefully. It affects your legal rights.
Informal resolution first. Before starting arbitration, you agree to contact us at legal@intentionalapp.co and give us 30 days to try to resolve the dispute informally.
Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. If the amount in dispute exceeds $75,000, the AAA Commercial Arbitration Rules will apply instead. Arbitration will take place in Pinellas County, Florida, or, at your election, by telephone, videoconference, or on written submissions.
CLASS-ACTION WAIVER. YOU AND INTENTIONAL APP LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property. Nothing here prevents you from reporting a matter to a government agency.
Opt out. You may opt out of this arbitration agreement by emailing legal@intentionalapp.co within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
Severability. If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, and the rest of this section will remain in effect for all other claims.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Pinellas County, Florida.
We may update these Terms. If we make a material change, we will notify you in the app or by email before it takes effect. Continuing to use the Service after the effective date means you accept the change.
If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may. These Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and us. Sections 4, 8, 11, 12, and 13 survive termination.